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Facebook & WhatsApp to declare their grievance officers

By BFTLR Team

Social media giant Facebook is going to publish a final report on July 15 regarding the action taken on the complaint received. According to new IT norms that came into force from May 26 to mandatorily publish periodic compliance reports every month consisting of details of complaints received & action taken. The report that is to be released on July 15 will also have data related to Whatsapp that is being validated. The interim report that is to be released on July 2 will not include details of complaints received & action taken. The new IT rules obligate social media companies to remove any flagged content within 36 hours & content flagging nudity & pornography to be removed within 24 hours. Also, significant social media intermediaries are required to appoint a chief compliance officer, a nodal officer & a grievance officer & these officials should reside in India. The grievance officer of Facebook & Whastapp is Spoorthi Priya & Paresh B. Lal respectively.

Source: Money control

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